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1. Introduction
Welcome to SEMalytics ("Company", "we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, platform, and services.
By using SEMalytics, you consent to the practices described in this policy. If you do not agree, please discontinue the use of our services.
2. Information We Collect
We collect the following types of information:
a. Information You Provide to Us
- Name, email address, and contact details when signing up.
- Billing information for premium accounts (processed through third-party payment processors).
- Any information you provide when contacting support.
b. Content You Submit for Analysis
- Text content you submit for communications analysis (emails, LinkedIn posts, marketing copy).
- We do not sell, share, or use your submitted content to train AI models.
- Content is processed solely to generate your analysis results.
c. Automatically Collected Data (Analytics & Cookies)
- IP address, browser type, device information.
- Page visits, referral sources, and usage behavior on our platform.
- We use Google Analytics and similar tools to analyze website traffic.
3. How We Use the Information
We use collected data to:
- Provide and improve our services.
- Analyze your content and deliver personality-adaptive recommendations.
- Enhance user experience and personalize features.
- Conduct security monitoring and fraud prevention.
- Comply with legal obligations and enforce our Terms of Service.
4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information. However, we may share data with:
- Service Providers: Third-party vendors for hosting, payment processing, and analytics.
- AI Processing: Your submitted content is processed through third-party AI services (Anthropic) solely to generate analysis results. This content is not used for model training.
- Legal Authorities: If required by law or necessary to protect our rights.
5. Data Security
We implement industry-standard security measures, including:
- Encrypted storage of sensitive data.
- Access control and authentication measures.
- Regular security audits and monitoring.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies for:
- Analytics (Google Analytics, etc.).
- Enhancing website functionality and personalization.
Users can manage cookie preferences in their browser settings.
7. Data Retention
We retain data only as long as necessary for service functionality, legal compliance, and improvement. Users may request data deletion at any time.
8. Your Rights and Choices
Depending on your location (e.g., GDPR, CCPA compliance), you may have rights to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Restrict or object to data processing.
To exercise these rights, contact us at privacy@semalytics.com.
9. Children's Privacy
SEMalytics is not intended for children under 13. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date. Your continued use of SEMalytics signifies acceptance of the changes.
11. Contact Information
For any privacy-related concerns, contact us at:
SEMalytics LLC
7527 45th Ave S
Seattle, WA 98118
privacy@semalytics.com
